Policy Information Management

 

 

 

 

 Add New Client

 

 

 

To enter information about a new Client, click on "Add new client" from the Main Menu.

 

 

The program will show the first screen where you can enter general Information about the client. Select the effective date and the type of policy. If the type of policy is not in list, you can simply type it in. Then enter the Client's name, address and phone Number. You can also put Information about client's prior insurance and home ownership status if available. Click on the next button to proceed when you are done.

 

You can also click on the "Tab" button at the bottom of this window to proceed to a particular screen.

 

 

Also, note that there is an option check box on the bottom of the screen. If you are entering an auto policy and you want to enter detailed information about the policy and coverage then check mark this option otherwise leave it unchecked.

 

InsurancePro has fields for detailed information about policies, including an option where the user can create and enter custom fields:

 

Details Screen for Auto Insurance Customer

 

 

 

 

If the detail option is checked then the driver screen will be shown. Here you can enter detailed information about the driver, including name, date of birth, DL number and Social security number for each driver. First choose the total number of drivers. When you hit tab, you will see a blue button row on top of the screen, with driver number listed on it. To enter information about a specific driver, click on their button and their information screen will come up.

 

You can now also specify excluded drivers and enter SR-22 Information on this screen. This information bridges back and forth from ITC TurboRater. 

 

Once you are done entering driver information, click on the next button to move to the next screen. Here you can enter the policy coverage. The next screen is for entering vehicle information. It is very similar to the driver entry screen. You have to choose the total number of vehicles on the policy, and then enter information about the year, make, VIN and coverage for the vehicle. To select a specific vehicle, click on it's blue tab button. The information for that Vehicle will come up for editing. Click on next button to move to the next screen when you are done.

 

 

 

Details Screen for Home Insurance Customer

 

For homeowners insurance you can put in information about the limits and coverage carried by the policy. Having these details stored in InsurancePro will allow you to quickly and easily pull up all details whenever required, without having to locate the physical file. Moreover, InsurancePro will use information provided in this screen to fill fields in ACORD and other forms automatically when generated.

 

Details Screen for Commercial Insurance Customer

 

Similarly, for a Commercial Insurance Policy, you can put in information about the limits and coverage carried by the policy. Having these details stored in InsurancePro will allow you to quickly and easily pull up all details whenever required, without having to locate the physical file. Moreover, InsurancePro will use information provided in this screen to fill fields in ACORD and other forms automatically when generated.
   
 InsurancePro also has coverage Detail screen for:
  • General Liability Policies
  • Mobile (Manufactured) Home Policies
  • Workers Compensation Policies
  

 

Custom Fields

 

InsurancePro allows users to create their own custom fields. This is a powerful feature that allows the user to enter information that does not have a pre-defined field within InsurancePro.

 

You can have policy fields depending on policy types, or you can enter information about a new field right from this screen, by clicking on “<Add New Coverage>”.


To learn more about custom policy types, click here.

 

Policy Information Screen

 

 

This screen is for entering policy information. The information entered here is relatively more vital and it is important that all data entered here is accurate, as the information given here will be used for various statistics and reports.

 

File Numbering System

InsurancePro has a built in mechanism for efficiently locating the actual, physical files for your clients by assigning each client a unique file number. It takes the first letter of the insured’s last name, and appends the next number in sequence to that particular letter. For example, lets say you entered a client whose last name was “Thomas”. Lets assume that this was the first client entered with last name starting with “T”. InsurancePro will assign Mr. Thomas’ file number as “T0001”. Now when you enter another client with last name starting with “T”, he or she will be assigned the file number “T0002”. The next will be “T0003” and so on. In this way, your files can go in your filing cabinet in a particular order, and it will be easy for you to locate the actual file when required. This is an optional feature provided by InsurancePro. If you already have a filing system for your agency that makes use of file numbers, you can enter the file number according to your system. If your agency makes use of any other system for filing, you can ignore the file number assigned by InsurancePro.

 

Entering Information

Enter the policy number if it is already issued. Then choose the insurance company the policy is being written with. If the company does not appear in the list, then you will have to add the company first before you can save this information. Please see the section for “Managing Company Information” for details. Similarly, you must to choose the agent writing the policy from the list. For details on how to add Agents, please the section “Managing Agent Information”.

 

If you do not want to specify a company or an agent, choose No Agent or Company Selected option from the dropdown (The first option in the list). You can also have 2 agents associated with the same policy. This option can be turned on or off from the system options settings. Reports for multiple agents and their commissions would show up only under custom reports.

 

In the premium box, put in the pure premium for which your agency collects commission. The total for all company earned fees and taxes should be entered in the box for Company Fee. If your agency collected any service fee or agency for this policy, it should be entered in the Agency Fee box. The total box should now show the total amount that your client owes.

 

In the down payment box, enter the minimum down payment the Insurance Company requires or enter the amount the client will be paying as down payment. Please note that you should not include any agency fee in this amount. Then enter the monthly payment the client will be required to pay every month. InsurancePro automatically calculates the commission based on the pure premium and the commission percent paid by the company you selected from the list. If this amount is different from the actual commission on this policy, please correct it accordingly. You  can also specify different commission levels based on the policy type for an Insurance Company. Please click here for details.

 

Finally, choose the coverage, payment type and enter any additional notes you want to put in. Please note that it is not necessary to choose coverage and payment type from the list. You can put in new text, which will be added to the list.

 

Agency Fee Types

You can also specify different Agency Fee types in InsurancePro. To enter Agency fee types, click on the next to the Agency Fee text box.

 

 

You can select existing types from the drop down list, or simply type in to add new types. InsurancePro would automatically update the total Agency Fees when you update this screen. This information also bridges to and from ITC TurborRater. 

 

Once you are satisfied that all information has been entered correctly, click on “Done” to save the new client to the database. You should see a message confirming that the client has been entered successfully. The program will also prompt you to enter information in the payments. If you received a payment from the client, and you want to issue them a receipt, you should choose yes. For details about the payment, please see the section for “Receive payments” in “Agency Accounting”.

 

 

 

If you choose a company that is defined as a General Agent, not a direct Insurance Carrier, Then InsurancePro will display fields to enter the actual Insurance Carrier’s information.

 

 

Note that while entering information about a client, you can always go back and forth between the screens, and you can cancel the process all together by choosing cancel any time.